John McCarthy

johnnymac3824@gmail.com

(913) 302­9702

Local to Kansas City, KS and available for in­person interview with short notice

Summary:

● Accomplished Field Service Technician with hands­on experience in applying comprehensive

knowledge of telecommunications principles to diagnose problems and determine corrective action.

● Well­versed in performing work involved in the installation, removal, maintenance, troubleshooting, and

repair of voice and/or non­voice communications systems.

● Proficient in troubleshooting and repairing problems for customers as well as filing daily, weekly, and

monthly reports to be turned in to direct supervisor in MS Office suite.

● Efficiently installing and repairing communication equipment such as coaxial cables, fiber optic lines,

interface and digital and analog telemetry systems.

● Accurately performing work schedules within the timeframe and is flexible and willing to work any shift

based on business needs.

Skills: MS Office, Telecommunications Principles

Education: Associate’s in Science, Kansas Community College, Kansas City, KS 1994

Certifications : PCMCIA A+, OSHA 10hr

Experience: 22 years field experience .

Icon Engineering, Kansas City area­ QA Field inspector

● Preform walk outs for production validation of fiber build.

August 2015 ­ Present

● QA production and validation of strand and conduit footage. Collect data of each feature in the design

as it is actually constructed. An electronic GPS map is generated through this process.

● Collected detailed data of features such as vaults, conduit, strand, and fiber then entered into the

database. The collection of these construction features provides the Owner electronic verification of

Contractor invoicing.

● Enforce all specifications laid out by customer for build. Direct contractors for corrections of

noncompliant installations.

Hart Communications LLC. – Crew Lead

July 2015 – August 2015

● Gained experience with fiber cable systems operation and maintenance through hands on installation

in commercial settings.

● Gained expertise in defining customer needs and implementing practical solutions to meet specific

customer needs.

● Implemented expertise with communications facility/infrastructure layout, specification and procurement

of supplies needed for installation of fiber products.

● Prioritized projects and tasks for crew daily.

Condor Tech Int., Kansas City, KS – Area Manager/Site Supervisor

Mar 2015 – July 2015

● Supervising 7 installers for commercial installation of Google Fiber Kansas City.

● Overseeing all day­to­day operations including filing daily progress reports, work reports, and invoicing

all properties finished.

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● Meeting with customers on site to verify or correct schematics for work to be done.

● Walking through property and address any customer concerns or special needs.

● Filing purchase request forms for all tools and supplies needed for crews.

● Purchasing all tools and supplies needed for crews.

● Approving time sheets for crews.

ITC Service Group, Kansas City, KS – Master Technician

Oct 2013 – Mar

2015

● Oversaw installations, helped installers with difficult fiber runs.

● Performed work involved in the installation, removal, maintenance, troubleshooting, and repair of voice

and/or non­voice communications systems.

● Applied comprehensive knowledge of telecommunications principles such as switching, traffic

signaling, outside plant and networking and a knowledge of the operational, capabilities, and limitations

of electronic telecommunications equipment and systems to diagnose problems and determine

corrective action.

● Performed quality control and gave performance reviews for installers.

● Troubleshot and repaired problems for customers.

● Filed daily, weekly, and monthly reports to be turned in to direct supervisor.

Time Warner Cable, Overland Park, KS – Field Service Technician 2

Sep 2003 – Oct

2013

● Installed and repaired communication equipment such as coaxial cables, fiber optic lines and interface,

and digital and analog telemetry systems.

● Troubleshot and repaired any problems with TWC's services including VOIP, CATV, Internet, and

networking.

● Performed work involving the analysis, configuration, installation, implementation, integration,

maintenance, and management of networked systems used for the transmission of information in voice,

data, and/or video formats by analyzing and defining network requirements; configuring and optimizing

network servers, hubs, routers, and switches; and diagnosing and resolving network problems.

Streamline Communications, Kansas City, Ks. – Installer

2003

● Performed home installations of Time Warner Cable products.

Oct 1994 – Sep

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